Frequently Asked Questions
Everything you need to know about shopping with VOIGHT.
How long does shipping typically take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by destination but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location and order weight.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your products covered by a warranty?
All VOIGHT products come with a one-year limited warranty against manufacturing defects. If you experience an issue with your purchase, please contact our support team with your order number.